Do you ever stand in the grocery aisle wondering WHAT to buy? Finally, a tool that eases the pain of your shopping experience! Use CarrotLines in store to find foods that meet your nutritional, allergy and lifestyle needs. CarrotLines is partially based on USDA and Health Canada recommendations for food labels.
Your Questions. Answered.
| Q. Do I need to sign up? |
| A. NO!! Who likes to create and remember ANOTHER username and password these days? ONLY you can see your profile. It resides on your phone. You can change it ANYTIME ANYWHERE. |
| Q. What is a %DV? |
| A. %DV is a percent of daily value of nutrients (e.g. Fat, Fibre) based on a 2,000 calorie diet. |
| Q. What does High/Low mean? |
A. Claims on food packages can be confusing. In CarrotLines, we follow the simple USDA’s quick guide to %DVs.
In general, 5% or less is low; 20% or more is high. This always pertains to one serving. For calories, 40 calories or less is “low”; 400 or higher is “high”. Low/high can be good/bad depending on the foods. For example, high in fibre is “good” but high in saturated fats is “bad”.
In Canada, the % DV use is slightly different. For example, 15% or more fibre is “high”; 10% or less saturated and transfats is low.
Within CarrotLines (as you navigate inside each label item), use the colour coded bar as a quick ‘eye’ guide.
Note that sugar and protein do not have %DVs and hence no high/low.
Learn more on "Resources" section. |
| Q. What do the defaults mean? |
| A. In most cases where the "low" and "high" apply, the defaults are the borderline of "low" or "high" depending on what's good (i.e. default is 5% for "low" fat and 20% for "high" fibre) |
| Q. What if I want “no” fat etc.? |
| A. Go inside the label item's page. You can slide the control to ‘0’. |
| Q. Why are some values based on (%) and others on (g)? |
| A. If you look at a food label, you will notice that everything but calories, sugar and protein has a %DV (%DV is optional for Cholesterol). |
| Q. How do I change/save my profile? |
| A. Simply go to the “Profile” Tab and change what you need. Your profile saves automatically (same as your iPhone setting). NOTE that if you change your profile after scanning a food, the “Product” tab will update automatically to include your new profile (no need to scan same product again!) |
| Q. How do I reset my profile? |
| A. For the nutritional profile, use “restore defaults” button. |
| Q. What if I don’t eat 2,000 calories/day? |
| A. The %DVs are by default based on a 2,000 caloric diet. If you eat less, choose a lower value |
| Q. Can CarrotLines help me lose weight? |
| A. CarrotLines can assist you in choosing healthier foods that are consistent with your diet and lifestyle. CarrotLines is not a “diet” app. |
| Q. Why does it take a while to get the product scan? |
| A. Depending on your Internet, it may take a few seconds to load the product scan the first time you open the app. It gets progressively faster every other time you scan. The allergy, lifestyle and more tabs take a second or two more than the main nutrition page. |
| Q. I scan a food and don’t get feedback? |
| A. Please be patient! If you can imagine, there is a very large number of foods in all possible supermarkets in North America. The goal for us was not to have all foods possible, but rather start from a reasonable number and grow. |
| Q. Why is the label value different from the value in CarrotLines? |
| A. There are several reasons why this might occur. Manufacturers often change the packaging, food label and ingredients as they improve their products or change the serving or packaging sizes. If the cause of this is the serving size, then the CarrotLines numbers are correct and directly proportionate to the change in serving. |
| Q. I want a feature that is not there? I want to contact support? |
| A. We would love to hear your thoughts. Send feedback to support@CarrotLines.com |
